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General Terms and Conditions of Business


The following terms of contract apply to orders placed with SF Medical Products GmbH or contracts of sale concluded

between

SF Medical Products GmbH, Hermannstraße.150, 66538 Neunkirchen, Germany, 

Tel.: +49 (0) 30 89731952, Fax: +49 (0) 30 26399796, Email: info@sfmedical.de, registered in the Trade and Companies Register of the District Court of Saarbrücken under HRB 103242 B, represented by  Natalia Sauerwein, VAT No.: 37/532/51390,  VAT ID No.: DE248306968

– hereinafter referred to as the “Provider” –

and the Customer referred to in § 1 of the GTCs

– hereinafter referred to as the “Customer” –

.

§ 1 Scope of application, definitions

(1) The GTCs apply regardless of whether the Customer is a consumer, entrepreneur or trader. They apply to the conclusion of all sales contracts, unless the sales contract has been concluded via the web shop (www.sfmedical.eu) or a digital sales platform such as Amazon, Ebay or similar sales platforms. In such cases, the respective general terms and conditions agreed shall apply.

(2) For the business relationship between the Provider and the Customer, the following General Terms and Conditions of Business shall apply exclusively in the version valid at the time the contract is concluded. Deviating general terms and conditions, or general terms and conditions of purchase of the Customer shall not be recognised unless the Provider expressly agrees to their validity in writing. All our offers, order confirmations and agreements are based exclusively on our General Terms and Conditions of Business. They shall also apply to future business relations, even if they are not expressly agreed again.

(3) The Customer is a consumer insofar as the purpose of the ordered deliveries and services cannot be predominantly attributed to his commercial or independent professional activity. On the other hand, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, acts in the exercise of his commercial or independent professional activity.

 (4) The customer also agrees to the validity of our GTCs for future legal transactions without having to be presented with these again upon each order.

§ 2 Conclusion of contract and further processing

(1) The offers of the Provider are subject to change and non-binding. The order by the Customer is considered a binding offer of contract. Unless otherwise stated in the order, the Provider is entitled to accept this contractual offer within 14 days of receipt by the Provider.

(2) Acceptance is effected by the order confirmation sent to the customer.

(3) The text of the contract will be stored in compliance with data protection. The Provider may process and store the data relating to the respective purchase contract, insofar as this is necessary for the execution and handling of the purchase contract and as long as the Provider is obliged to store this data due to legal regulations.

(4) Further processing of the products sold by the Provider requires the prior written consent of the Provider. In the absence of such consent, the Provider shall not be liable for any damage incurred. The liability of the Provider in the event of further processing approved by the Provider is governed by §§ 11 f. of these GTCs.

§ 3 Documents provided

The Provider reserves the right of ownership and copyright to all documents – including those in electronic form – provided to the Customer in connection with the placing of the order, such as calculations, drawings etc. These documents may not be made accessible to third parties unless the Provider gives the Customer written permission to do so. Insofar as the Provider does not accept the Customer’s offer within the period of § 2, these documents must be returned to the Provider without delay.

§ 4 Delivery date

(1) The delivery dates are stated in the order confirmation.

(2) The delivery dates stated by the Provider are non-binding, unless they have been expressly confirmed in writing by the Provider as “binding delivery dates”.

(3) A delivery date shall be deemed to have been met if the Customer has been notified of readiness for dispatch by the time of its expiry or the delivery item has left the Provider’s warehouse in the direction of the Customer.

(4) If the parties have agreed on a delivery period in days, weeks or months, this shall be calculated from the time of order confirmation. However, the delivery period shall not begin to run until the Customer has provided the Provider with all the necessary documents for the fulfilment of the order.

(5) Partial deliveries are permitted, provided this is reasonable for the Customer.

(6) If the Customer is in default of acceptance or culpably violates other obligations to cooperate, the Provider is entitled to demand compensation from the Customer for the damage incurred, including any additional expenses. The right to make further claims is reserved. Insofar as the above conditions are met, the risk of accidental loss or accidental deterioration of the purchased item shall pass to the Customer at the point in time at which the Customer is in default of acceptance or debtor’s delay.

(7) Delivery obstacles for which the Provider is not responsible, in particular due to force majeure, shall release the Provider from the obligation to deliver for the duration of the disturbance. The Provider shall inform the Customer as soon as possible about the delay and – if possible – about the expected new delivery date.

Cases of force majeure and resulting disruptions to services such as delivery delays are also not the responsibility of the supplier if they occur during an already existing delay.

Cases of force majeure shall be deemed to include in particular: labour disputes, operational disruptions or delays in the delivery of essential materials to subcontractors of the Provider, insofar as such hindrances are demonstrably of considerable influence on the delivery of the delivery item, as well as natural disasters (e.g. floods, fire, storms, earthquakes), serious events in the health sector (e.g. pandemics, epidemics, epidemics), unrest, armed conflicts or acts of terrorist violence.

The parties may withdraw from the contract if the Provider is not responsible for the delivery obstacle (force majeure event, etc.) which leads to a delay in delivery of at least three months for sea freight or train freight, otherwise one month, calculated from the non-binding delivery date stated in the order confirmation. If the parties have agreed a binding delivery date, the grace period shall be reduced to one month. The right to withdraw from the contract shall only be available to the parties after the grace period has expired without result and shall only apply to the undelivered goods, unless the party making the declaration of cancellation is demonstrably not interested in the partial fulfilment of the contract.

(8) If the Provider culpably defaults on delivery (cases of binding delivery dates), the Customer shall grant the Provider a grace period of at least one month. The Customer shall only be entitled to withdraw from the contract due to delayed delivery after the grace period has expired without result and shall only apply to undelivered goods, unless the Customer can prove that he has no interest in partial fulfilment of the contract. The Customer can only demand compensation for damages caused by delay if the grace period set by the Customer after the occurrence of the delay has expired fruitlessly and the Provider has acted intentionally or with gross negligence. Otherwise, §12 of our GTCs shall apply.

(9) If the Provider culpably fails to meet a non-binding delivery date, the Customer may withdraw from the contract if the obstacle to delivery for which the Provider is responsible leads to a delay in delivery of at least one month, calculated from the non-binding delivery date stated in the order confirmation. The Customer shall only be entitled to withdraw from the contract after the grace period has expired without result and shall only apply to undelivered goods, unless the Customer can prove that he has no interest in partial fulfilment of the contract. The Customer has no claim to compensation for damages caused by delay.

§ 5 Scope of delivery & cancellation costs

(1) The scope of delivery is determined by the contract.

(2) We reserve the right to make design or shape changes that are due to the improvement of technology or to legal requirements during the delivery period, provided that the delivery item is not significantly modified and the modifications are reasonable for the Customer.

(3) If the Customer withdraws without justification from an order placed, the Provider may demand 20% of the sales price for the costs incurred in processing the order and for lost profits, without prejudice to the possibility of claiming higher actual damages. The Customer reserves the right to prove that the damage was lower.

 

 

§ 6 Delivery, availability of goods 

(1) If no copies of the product selected by the Customer are permanently available at the time of the Customer’s order, the Provider shall refrain from issuing a declaration of acceptance (order confirmation). In this case a contract does not come about.

(2) If the product designated by Customer in the order is only temporarily unavailable, in particular due to force majeure, the Provider shall inform Customer of this in the order confirmation and otherwise immediately after becoming aware of it. The Provider shall be released from the obligation to deliver for the duration of the unavailability of the product. The Provider shall inform the Customer immediately if the ordered goods are available again.

Cases of force majeure and the resulting disruptions in performance such as lack of availability of goods are not the responsibility of the Provider even if they occur during an already existing delay. Cases of force majeure are the events listed in § 4, paragraph 7 of the GTCs. The parties have the right to withdraw from the contract in accordance with § 4 paragraph 7 of the GTCs.

(4) The following delivery restrictions apply: the Provider only delivers to Customers who have their habitual residence (invoice address) in one of the following countries and who can provide a delivery address in the same country: countries of the European Union, Switzerland.

(5) In the case of orders from customers with residence or place of business abroad or in the event of justified indications of a risk of non-payment, the Provider reserves the right to deliver only after receipt of the purchase price together with shipping costs (reservation of payment in advance). If the Provider makes use of the reservation of advance payment, the Customer shall be informed immediately. In this case, the delivery period shall commence upon payment of the purchase price and the shipping costs.

(6) If the Customer orders a special order or a product according to his own specifications or specifications deviating from the standard, the Supplier shall inform the Customer of this immediately. If such a design is temporarily unavailable, the Supplier shall inform the Customer of this immediately in the order confirmation. If the delay is unreasonable for the Customer, the Customer may withdraw from the contract. If the desired specification is temporarily unavailable or cannot be executed by the Provider, the Provider shall refrain from issuing an order confirmation and no contract shall be concluded.

(7) For special orders, custom-made products and product designs that deviate from the standard design of the Provider, the Provider reserves the right to adjust the standard prices. The Provider shall inform the Customer of this price change immediately. If the Customer does not agree to the price change, no contract is concluded.

(8) The Provider reserves the right to invoice and charge the Customer separately for any further costs incurred due to special transport or storage and warehousing according to the Customer’s wishes.

§ 7 Reservation of title

(1) The delivered goods remain the property of the Provider until full payment has been made.

(2) The Customer is entitled to resell the goods subject to retention of title in the normal course of business, provided that the Customer is not in default of payment or has not suspended payment altogether. The Customer is not permitted to pledge, transfer by way of security or assign by way of security the reserved goods. The Customer is obliged to secure the rights of the Provider when reselling goods subject to retention of title on credit. The Customer hereby assigns to the Provider by way of security the claims arising from the resale or on any other legal grounds in respect of the goods subject to retention of title in the amount of the purchase price agreed between the Provider and the Customer (including value added tax), irrespective of whether the delivery items are resold without or after processing. The Provider revocably authorises the Customer to collect the claims assigned to the Provider for the Provider’s account in his own name. The Provider’s authority to collect the claims itself remains unaffected by this; however, the Provider undertakes not to collect the claims as long as the Customer properly meets his payment obligations and is not in default of payment. The Provider may revoke the direct debit authorisation, in particular in the event of breaches of duty by the Customer. At the request of the Provider, the Customer is obliged to disclose the assignment to his customers and to provide the Provider with the necessary information and documents to enable the Provider to collect the assigned claims.

(3) The processing or transformation of the reserved goods by the Customer is always carried out for the Provider. If the delivery items are processed with other items not belonging to the Provider, the Provider shall acquire co-ownership of the new item in the ratio of the value of the delivery items to the other processed items at the time of processing.

(4) If the delivery items are inseparably mixed with other items not belonging to the Provider, the Provider shall acquire co-ownership of the new item in the ratio of the value of the delivery items to the other mixed items. The Customer shall retain co-ownership for the Provider.

(5) In the event of access by third parties to the reserved goods, the Customer is obliged to point out the property of the supplier and to provide them immediately with all information and documents necessary to protect the rights of the Provider.

(6) If the Customer acts in breach of contract, in particular in the event of default in payment, the reserved goods shall be returned at the request of the Provider and at the expense of the Customer or the Customer’s claims for return against third parties shall be assigned to the Provider. The taking back or possible seizure of the reserved goods by the Provider does not constitute a cancellation of the contract. However, the Provider is entitled to realise the goods subject to retention of title and to satisfy itself from the proceeds due to the outstanding claims.

(7) At the Customer’s request, the Provider is obliged to release reserved property as security to the extent that the value of the reserved property exceeds the claim to be secured by more than 20%; the choice of the securities to be released is incumbent on the Provider.

§ 8 Prices, terms of payment

 (1) The purchase price and the fees for ancillary services are due for payment at the time when the goods can be delivered or when they leave the warehouse. If custom-made products are made according to the Customer’s specifications, the Provider has the right to demand advance payment.

(2) Unless otherwise agreed in writing, the prices of the Provider are ex warehouse plus value added tax at the current rate. Payment of the purchase price must be made exclusively to the account named overleaf. The deduction of a discount is only permitted if a special written agreement has been made.

(3) Unless a written fixed price agreement has been made, the Supplier reserves the right to make price changes due to changes in wage, material and distribution costs as well as price adjustments for deliveries which, according to the contract, are to take place one month or more after conclusion of the contract, at the Provider’s discretion. This applies in particular in cases of force majeure and resulting cost increases at the Provider, including an increase in the Provider’s purchase prices. Cases of force majeure are the events listed in § 4, paragraph 7 of the GTCs. If the price adjustment is considerable and unreasonable for the Customer, the Customer may withdraw from the contract. A substantial price adjustment is nevertheless reasonable for the Customer if the Customer, as a reseller, can compensate the price increase as far as possible by the sales price realisable when reselling to third parties. The sales price that can be realised at the time of the price adjustment of the Provider is to be used as a basis for this. 

(4) The Customer may make payment in advance, by immediate bank transfer, and, if agreed in writing, on account or by direct debit.

(5) Default interest shall be charged at a rate of 9% above the respective base rate of the German Central Bank p.a. We reserve the right to assert higher damages caused by default. The Customer’s obligation to pay interest on arrears does not exclude the Provider from asserting further damages caused by default. Interest on arrears shall be paid even without a reminder having been sent.

(6) In case of non-payment, the Provider reserves the right to suspend the fulfilment of existing or new orders until payment is received or to withdraw from them.

(7) If the Customer is a merchant, a legal entity under public law or a special fund under public law, a set-off as well as the assertion of rights of retention are only permissible if the Customer’s counterclaim is undisputed, has been recognised by the Provider in writing or has been established as legally binding.

(8) Cheques and bills of exchange shall only be considered as payment after they have been honoured. The acceptance of a bill of exchange always requires a prior written agreement with the Provider. When accepting bills of exchange, the bank discount and collection charges shall be charged. They are to be paid immediately in cash. Interest on arrears shall be charged in accordance with the provisions of §§ 284 ff BGB (German Civil Code); the interest rate shall be determined in accordance with § 288 BGB.

(9) The Customer shall bear all ancillary costs for possible money transfers. Payments must be made to the Provider without any deductions of such.

(10) Price announcements on our part are and remain non-binding.

§ 9 Shipping costs and transfer of risk

(1) If it is necessary to dispatch the ordered goods, this shall be done from the registered office of the Provider at the Customer’s expense and risk. The corresponding shipping costs will be communicated to the Customer separately with the order confirmation or in the order confirmation and are to be borne by the Customer, unless otherwise agreed in writing with the Provider.

(2) In the absence of separate agreements, the Provider shall be free to choose the transport company and the type of means of transport. The risk shall also pass to the Customer upon dispatch from the registered office of the Provider, even if freight-free delivery has been agreed and, or the goods are delivered to a third party at the Customer’s request.

 (3) In the event of cancellation, the Customer shall bear the direct costs of the return shipment.

(4) If the goods are dispatched to the Customer at the Customer’s request, the risk of accidental loss or accidental deterioration of the goods shall pass to the Customer upon dispatch to the Customer, at the latest upon leaving the warehouse. This applies regardless of whether the goods are dispatched from the place of performance or who bears the freight costs.

 (5) If dispatch is delayed due to circumstances for which the customer is responsible, the risk shall pass to the customer at the time of readiness for dispatch. The costs arising from the delay (in particular storage, expenses) shall be borne by the Customer. The time of notification of readiness for dispatch is decisive.

(6) The Provider is not obliged to insure the consignment against transport damage or to have it insured, unless a corresponding obligation has been assumed by the Provider in writing.

§ 10 Use, misappropriation and return of goods

(1) The Provider herewith excludes liability for damages caused by the misuse of his products by trained and untrained users to the extent permitted by law.

(2) The Provider’s products shall only be used by trained personnel and exclusively for the intended purpose. If the instructions for use or the information on the packaging of the goods are not observed or the goods are not used for the intended purpose, any warranty shall be void, insofar as this is legally permissible.

(3) Goods returns are generally excluded. Deviations from this always require a special written agreement with the Provider. If returns of goods are agreed between the parties, these are to be carried out free of shipping costs for the Provider. Goods classified as resaleable (undamaged packaging and undamaged product) will be credited after assessment by the Provider. The amount of the credit will be calculated on the basis of the purchase price of the goods less a return and restocking discount to be agreed.

(4) Goods that cannot be resold and individually manufactured products are excluded from return.

§ 11 Warranty for material defects, notification of defects, limitation period

(1) The statutory provisions shall apply to the Customer’s rights in the event of material defects and defects of title, unless otherwise provided for below.

(2) Warranty rights of the Customer presuppose that the Customer has properly fulfilled his obligations to inspect and complain in accordance with §§ 377, 381 HGB (German Commercial Code), provided that it is a commercial transaction for both parties. If, upon careful examination, there are visible defects, the Customer is obliged to notify the Provider of these in writing within 6 working days. If the Customer fails to carry out the inspection or if the Customer does not notify the Provider of a defect detected by the Provider within the period set above, the goods shall be deemed to have been approved (§ 377 HGB). Defects which are not recognisable shall be deemed to have been approved if no written claim is made within 6 working days of their discovery, but no later than two months after receipt of the goods. In the case of goods intended for further processing, an inspection must in any case take place immediately before processing.

(3) Natural wear and tear is in any case excluded from the warranty.

(4) The provider is not liable for damages and defects resulting from improper storage or transport of the goods by the Customer or a service provider commissioned by the Customer. The liability of the Provider for damages after the transfer of risk to the Customer is excluded.

(5) If the delivered item is defective and, in the case of paragraph 2, the notification of defects was made in good time, the Provider can initially choose whether he will provide subsequent performance by eliminating the defect (rectification of defects) or by delivering a defect-free item (replacement delivery). The right of the Provider to refuse subsequent performance under the statutory conditions remains unaffected.

(6) The Customer shall give the Provider the time and opportunity required for the subsequent performance owed, in particular to hand over the goods complained about for inspection purposes. In the event of a replacement delivery, the Customer shall return the defective item in accordance with the statutory provisions.

(7) If the supplementary performance has failed or a reasonable period to be set by the Customer for the supplementary performance has expired without success or is dispensable according to the statutory provisions, the Customer may withdraw from the purchase contract or reduce the purchase price. In the case of an insignificant defect, however, there is no right to withdraw from the contract.

(8) Even in the case of defects, the Customer’s claims for damages or compensation for futile expenses shall only exist in accordance with § 12 of these General Terms and Conditions and shall be excluded in all other respects.

(9) The limitation period for legal claims for defects is two years for consumers and begins with the delivery of the goods.

(10) Notwithstanding § 438 (1) No. 3 BGB (German Civil Code), the general limitation period for claims by entrepreneurs is one year from delivery. If acceptance has been agreed, the limitation period shall commence upon acceptance.

(11) The aforementioned limitation periods of the law on the sale of goods shall also apply to contractual and non-contractual claims for damages by the Customer which are based on a defect in the goods, unless the application of the regular statutory limitation period (§§ 195, 199 BGB) would lead to a shorter limitation period in individual cases. However, claims for damages by the Customer under § 12 and under the Product Liability Act shall be subject to the statutory limitation periods.

§ 12 Liability

(1) Unless otherwise provided for in these GTCs, including the following provisions, the Provider shall be liable for any breach of contractual and non-contractual obligations in accordance with statutory provisions.

(2) The Provider shall be liable for damages – regardless of the legal grounds – within the scope of liability for culpability in cases of intent and gross negligence. In the case of simple negligence, the Provider shall only be liable, subject to statutory limitations of liability (e.g. care in own affairs; minor breach of duty), for

a) damages resulting from injury to life, body or health,

b) damages resulting from the breach of an essential contractual obligation (an obligation whose fulfilment is essential for the proper execution of the contract and on whose compliance the contractual partner regularly relies and may rely); in this case, however, liability is limited to compensation for the foreseeable, typically occurring damage.

(3) The aforementioned limitations of liability shall also apply to breaches of duty by or in favour of persons whose fault the provider is responsible for according to statutory provisions. They do not apply if the Provider has fraudulently concealed a defect or has assumed a guarantee for the quality of the goods and for claims of the Customer under the Product Liability Act.

(4) Further claims for damages by the Customer for loss of profit or other indirect financial losses are excluded, unless the Provider has acted with intent or gross negligence.

(5) In principle, there is no guarantee on our products.

§ 13 Copyright and trademark rights

The use of product photos, designs, picture and word marks as well as technical product specifications or similar intangible assets to which the Provider is entitled as the author or rights holder is not permitted without the express written consent of the Provider.

§ 14 Additional obligation for customers

(1) If the Customer is a reseller, he is obliged to document the transfer of the product in such a way that the product can be traced back to the end customer without any gaps. The Customer shall also impose this obligation on the respective purchaser if the latter is not an end user.

(2) The Customer in Germany, Europe and worldwide undertakes to immediately inform the Provider of any kind of incidents and complaints from his field of activity (e.g. customers, authorities, users, doctors, service personnel), where the incident is analysed and evaluated by the QM department and the safety officer. The safety officer decides on the further procedure and informs the supervisory authorities if necessary.

(3) In the event of a recall, the Customer undertakes to inform all end users who have received this article from the Provider about the recall, to take back the defective goods or to confirm their destruction by means of a protocol.

§ 15 Final provisions

(1) The law of the Federal Republic of Germany shall apply exclusively to contracts between the Provider and customers, excluding the UN Convention on Contracts for the International Sale of Goods.

(2) If the Customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the Customer and the Provider is the Provider’s registered office. All obligations from the contractual relationship are to be performed at the registered office of the Provider - Neunkirchen.

(3) The contract shall remain binding in its remaining parts even if individual points are legally ineffective. In place of the ineffective points, the statutory provisions shall apply, if any. However, if this would represent an unreasonable hardship for one of the contracting parties, the contract as a whole shall not be invalid.

(4) If the Customer is based abroad, the law of the Federal Republic of Germany shall nevertheless apply, excluding the UN Convention on Contracts for the International Sale of Goods.

§ 16 Notice of right of cancellation and cancellation instruction

(1)    We grant a right of cancellation exclusively to natural persons who place the order for a purpose that cannot be attributed to their commercial or self-employed professional activity

(2)    If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to his or her commercial or independent professional activity), you have a right of cancellation in accordance with the statutory provisions.

 (2) If you as a consumer make use of your right of cancellation, you have to bear the regular costs of the return shipment. In all other respects, the provisions set out in detail in the following information on the right of cancellation with shall apply to the right of cancellation:

- Right of cancellation -

You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.

In order to exercise your right of cancellation, you must inform the supplier [SF Medical Products GmbH, Hermannstraße.150, 66538 Neunkirchen, Germany, Tel.: +49 (0) 30 89731952, Fax: +49 (0) 30 26399796, email: info@sfmedical.de] by means of a clear statement (e.g.  a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model cancellation form, which is not mandatory. You may also fill out and submit the sample cancellation form or any other clear declaration electronically on our website [www.sfmedical.de]. If you make use of this option, the Provider will immediately (e.g. by e-mail) send you confirmation of receipt of such a cancellation.

In order to comply with the cancellation period, it is sufficient to send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Consequences of cancellation

If you withdraw from this Agreement, the Provider shall repay all payments received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a delivery method other than the cheapest standard delivery offered by the Provider), immediately and at the latest within fourteen days of the date on which the Provider received notification of your cancellation of this Agreement. For this refund, the Provider will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund. The Provider may refuse a refund until the goods are returned to the Provider or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to the supplier immediately and in any case within fourteen days at the latest from the day on which you inform the Provider of the cancellation of this contract. The deadline is deemed to have been met if you send the goods before the end of the fourteen-day period.

You bear the direct costs of returning the goods.

You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for checking their nature, properties and functioning.

- End of the cancellation policy -

Unless the parties have agreed otherwise, the right of cancellation does not apply to the following distance selling contracts

a) for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the Customer is decisive or which are clearly tailored to the personal needs of the Customer,

(b) for the supply of goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after supply,

c) For the delivery of goods which are perishable or whose expiry date would be quickly exceeded,

(3) A sample revocation form can be found at the end of the General Terms and Conditions.

 

 

Sample cancellation form

In accordance with the statutory provisions, the Provider provides the following information on the sample cancellation form:

Sample cancellation form (If you want to cancel the contract, please fill in and return this form)

 

SF Medical Products GmbH,

Hermannstraße.150

66538 Neunkirchen, Deutschland,

Tel.: (0) 30 89731952,

Fax: (0) 30 26399796,

Mail: info@sfmedical.de

I/we (*)

 

____________________________________

hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)

 

Ordered on (*)         ____________________________________

 

Received on (*)       __________________________________________________________________

 

Name of consumer(s)    ________________________________________________________

 

Order number/ document number (*) ______________________________________________________

 

Address of consumer(s)    _____________________________________________________

 

Signature of consumer(s) (only in the case of communication on paper) ___________________________

 

Date ____________________________________

 

(*) Delete as appropriate